Frequently Asked Questions

faq

Is Commission charged when my property is sold?

The answer is absolutely NO!
You will not pay commission of any amount to us for listing your property, now or ever.
Also, no other fees will ever being charged for selling your property through our listing service.

Do you actually sell my property?

No we don’t. We only provide you with the means to get your home marketed on the major real estate websites like realestate.com.au and that is why our service is know as an ‘agent assisted vendor/private sale system’.

I am not an agent so how will I go in selling my own property?

We have found that people every day are attempting to sell their properties privately, some have success and some don’t. Normally the most common reason why those that don’t have success is because they do not or can not promote their home correctly to obtain maximum exposure. This is where Sell My Property Now assists you like none other.

I live in a country or regional area does this matter?

No. The process is the same for selling whether you live in a big city or small country town.

How long will my property remain listed and are there any additional charges?

In relationship to our ‘Sales’ Packages your listing remains on the real estate portals either ‘until sold’ or you ‘withdraw’ the listing from being shown live.

In relationship to our ‘Rental’ Package the property will be listed until leased or we are instructed by you to remove the listing.

If a property is withdrawn or taken off the market for any reason we may charge a re-connection fee if you wish to relist at a later time.

Our fees are as stated in our marketing materials and you will not be required or asked to pay for any extras or additional charges, either at the sign up process or anytime thereafter.

How Do The Buyer Enquiries Get Handled?

Enquiries are generally made using the online form provided on your listing on any of the real estate websites, or by calling our office. Online form enquiries are automatically forwarded to your email address. Phone enquirers are encouraged to make an online enquiry on the website that they found the listing on and once that is done the email enquiry is forwarded directly to your email’s inbox. From experience we have found that by a buyer doing their enquiry in this fashion results in no lose of their details occurring. However, those persons that do leave a message or contact us directly requesting information on a property are handled from our office by emailing their details to you within hours. We find that most enquiries are made through the online forms and only a small proportion of enquiries are made via telephone.

I want to list my property on your service, so what do I do now?

Click on any of the buttons like: ‘view full details’ or ‘list your property now’ or ‘the selling tab on the main menu’.

From here there are just a couple of short steps to take and you will directed to:

  • fill in your general information on form provided
  • for the “Premiere” package (payment is not required until you advise when it is ready to go live)
  • for the “Other Sales” packages payment is required at time of sign up (using PayPal or Credit Card)
  • set up your secure members account (by selecting a user name and password) and then you can add your property’s details & photos.This step is very easy to do due to the specially designed templates provided.

Once done we will have your property showing on the main real estate portals within an hour or so.

Additional, we will also email you a confirmation ‘welcome to our service’ letter, outlining information to further assist you. This is usually sent within one hour of you completing the payment step process.

Can I include my personal details on my listing placed Realestate.com.au?

No, Realestate.com.au and the other websites do not allow you to include your personal details at all on their site.

Also our Terms and Conditions forbid stating your listing is a Private Sale.

Am I required to sign any form of agreement/contract with you?

Yes, for properties that are listed onto Realestate.com.au, the vendor is required to sign a non-exclusive (private treaty) Authority to Sell/List form which will be provided by Sell My Property Now as part of the sign up onto our service process.
Also, we do not restrict or prevent you from listing your property at the same time with a traditional real estate agent.

How do I upload photos?

While still in your secure members account area, after adding your property’s general details Click on the Media Tab on top of page; click on the Browse Image tab (this will create a pop up window box where you can then select the files on your computer that store your images/photos); select the photo you want and click ‘open’ and this will add that photo to media area; then click on the Upload Image tab (located near browse image tab, as mentioned above); then just follow the same steps for adding the next photo.

Which photo is displayed as my primary photo?

The first photo that you upload to your listing will be used as the primary photo. However, once you have loaded up all of your photos you can move them around with ease to suit their order of sequence.
You are allowed to upload a maximum of 26 photos.

I am part way through a listing, can I save it and finish later?

Yes you can. Simply click the ‘save as draft’ button at the bottom of the listing page and you will save your listing as a draft. When you come back you can just start from where you left off.

Please note that when you do add your property’s description details for the first time, or any later times you make a change, you Must first Save the details to Draft before you exit that particular page.

Can I get someone to do the listing for me?

Yes, you can use anyone you wish to create your listing, and also if you are not sure what to do we can assist you with how to add your listing’s details.

When my property sells and or if I withdraw it from sale, do I need to inform you?

Yes. Per our Terms and Conditions you must inform us within 72 hours if your property’s status changes in anyway.

How do I arrange a contract of sale?

This would be done in the same way as if an agent was involved, your just inform your solicitor or conveyancer to arrange a contract be drawn up. Then your solicitor will liaise with the buyers solicitor to settle the sale.
We have included some solicitors etc from across the country for your benefit if needed, and they can be located at the bottom of any page on our site.

Can I Add Open Home Inspections Times?

Our special templates allow you to post all your Open Home inspection times.
This is done from within your secure members account that is set up after purchasing your sales package.
The times can be changed or deleted by you at any time.

How long before I will receive any signage purchased?

Our for-sale signs & open home boards are posted within 48 hours of you paying for them.
Delivery time varies due to your location but you should receive your sign within another 2 business days.

What additional websites would you list our property on?

Apart from Australia’s two largest real estate sites Realestate.com.au & Domain, the following websites are included with any of our listing packages:
1/ tradingPost.com.au (new property section)
2/ homehound.com.au
3/ thehomepage.com.au
4/ property.com.au
5/ homely.com.au
6/ homesales.com.au
7/ MillionPlus (for properties listed above $960,000)

I have a question that is not covered here?

Then by all means call us on 1300ListMyProperty (1300 547 869), we are available 7 days a week.